Terms & Conditions of Service

Covid-19 Precautions

Scan Covid-19 Track & Trace within the salon which is displayed in the reception area.

Online Covid-19 consultation forms will be automatically sent by email. Please ensure you complete it before entering the salon.

Face masks to be worn covering your nose and mouth within the salon reception at all times.

Comply with Government and NHS guidance to help limit the spread of Covid-19 and social distance stickers are on the floor to help clients keep 2 metres distance.

Washing of hands before treatment commences.

If you start to feel unwell before your treatment, please notify us? Please DO NOT ENTER our premises for the safety of all staff.

Booking an appointment

​Bookings are scheduled on a daily basis over 6 days a week. All treatments include a Covid-19 consultation and relevant treatment consultation forms will be automatically sent by email and must be filled out before your appointment time.

To book an appointment either text (WhatsApp is accepted) 07904525774 or use the Book Now button for online bookings.

Please note a courtesy text will be sent to your mobile the day before and the same day of your appointment to confirm and remind you of your booking.

Clients are kindly required to arrive 5/10 mins before an appointment. Allowing time for check-in, and to prepare for your treatment.

Lateness & Cancellations

We ask clients to kindly phone or text to notify us of lateness. Please note if you are more than 15 minutes late, the therapist has the right to either shorten your appointment or the booking may not be honoured. We value your custom and will try and accommodate you where possible. Notice of any cancellations should be given 24 hours before otherwise full cost of treatment will be charged.

For weekend appointments we require 48 hours notice for cancellations.

Gift Vouchers

Gift Vouchers make the ideal gift. The vouchers are well presented as a gift card with an envelope. Vouchers can be used on all beauty treatments of your choice or we can issue a monetary voucher as another option. Visit the Wedding & Pamper Packages on our Home Page for gift ideas.

All our treatments, products and vouchers are non-refundable. Please note if the person receiving the voucher wants to change the treatment we are happy to change for the same cost value.

Gift Vouchers are valid from the date of purchase and must be used within 12 months.